Shipping policy
At RoadVeda, we work with reliable courier partners to ensure your order reaches you safely and efficiently.
1. Shipping Partners
Orders are shipped through Delhivery and Blue Dart, depending on service availability and the delivery location.
RoadVeda may select the courier partner based on the destination, serviceability and operational requirements.
2. Standard Shipping
Standard shipping generally takes 5–10 business days from the date of dispatch, depending on the delivery location and courier serviceability.
Delivery timelines may vary due to:
- Location and courier serviceability
- Weather conditions
- Public holidays
- Operational delays
- Remote or difficult-to-service locations
- Unforeseen circumstances affecting courier operations
The estimated delivery timeline is indicative and may vary in individual cases.
3. Priority Air Shipping
Customers who require faster delivery can opt for our Priority Air Shipping service.
- Additional charge: ₹499 per order
- Delivery: Generally within 5 business days
- Orders are shipped through an available air/priority courier service.
The ₹499 priority charge is an additional shipping fee and is separate from the product price.
Priority shipping is subject to service availability for the customer's delivery location. If priority air service is unavailable for a particular location, RoadVeda will inform the customer and provide the available shipping option.
4. Order Processing & Dispatch
Orders are normally processed and dispatched after successful payment confirmation.
Once your order has been dispatched, tracking details will be shared with you through the contact information provided during checkout.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Name
- House/Flat number
- Street/locality
- City
- State
- PIN code
- Valid phone number
RoadVeda will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
6. Delayed or Failed Delivery
If a shipment is delayed, held, returned or otherwise affected due to circumstances beyond RoadVeda's control, we will coordinate with the courier partner to resolve the issue.
Customers may contact us for assistance with shipment tracking or delivery-related concerns.
7. Contact Us
For any shipping-related questions, please contact RoadVeda:
Email: contact@roadveda.com
WhatsApp: +91 81478 10077